We are an au pair agency with innovative ideas and traditional values.
Our Goal is for every au pair and every family to recommend us to all their friends.
Our purpose is to deliver support to both families and au pairs, before and during the au pairs' stay in Britain, ensuring both parties get the best from the experience.
Our strengths are our International team and network, our customer relationships and our effective online processes. Nearly every customer gives us positive feedback on our website; saying it is attractive, informative and functional.
Our values;
- We put our customer first in everything we do
- We deliver against commitments
- We are passionate about everything we do
- We are clear and honest and treat others with respect and courtesy
- We seek feedback in order to improve and innovate continuously
Our team is a passionate group of international individuals who provide benefits from knowledge, focus and added value - much of which as a result of successful involvement in childcare provision, either for their own children or from personal experience as au pair or nanny. Most are Europeans, moved to Britain and they speak the language of the candidate.
Our MD and founder is a Globe-trotting Kent mum. Nicole, 41, speaks four languages and has spent the last 15 years travelling the world as a manager in the travel industry with companies such as Hilton hotels, First Choice Holidays, Airmiles and P&O Ferries.
With two children of her own, and husband with an equally demanding career, quality childcare was vital to help her balance the demands of juggling family and work.
After years seeing friends and family struggle to organise child care, Nicole, who moved to England in 1993 from her native Holland, says she became so frustrated with the difficulties that, convinced she could do better, she's now set up her own company.
Our business partners are specialists in their field.
Our website is designed by Chameleon Design in Kent, their experience and expertise provided us with a design that not only looks good, it works!
The site is developed by an agency called Naked Vision, also based in Kent, who worked in close collaboration with Chameleon Design on this project.
To offer our au pairs an attractive bonus on arrival with their host family, our au pair agency has a great relationship with many companies, offering the best products and services to smart au pairs.
And finally, many individuals have also been instrumental in bringing it all together, giving up their valuable time to give feedback and guidance. There are too many to mention them all here but www.smartaupairs.com would not have been the same today without their help and support.
SMART AU PAIRS LIMITED
Registered in England No. 5433237

Hi there,
Please could you get in touch. I'm very interested in having an au pair in the Autumn and have no experience of where to start. I have two children 3 and 8 months and live in Wimbledon with my husband. A friend of mine has just used your company and the experience is going really well.
Many thanks
Dawn Steele
Posted by: Mrs Dawn Steele | 26 May 2008 at 10:25 PM